ze666's Privacy Policy

1. Introduction & Scope of Policy

ze666 is a trusted online gaming platform that provides cricket betting, slots, live casino, and various online gaming services for users in Bangladesh. We take the privacy of our users very seriously.

This privacy policy ("Policy") explains how ze666 collects your personal information, how that information is used, with whom it may be shared, and what steps are taken to protect your information.

This policy applies to ze666's website (https://ze666.mom), its mobile version, and all related services we operate. If you use our services, you are considered to have given your consent to the terms of this policy.

2. Information We Collect

ze666 may collect the following types of information for the purpose of providing its services:

2.1 Identity Information

• Full name and date of birth
• National ID or passport number (for age verification)
• Email address and mobile number
• Current address

2.2 Financial Information

• bKash, Nagad, Rocket account numbers (for transaction verification)
• Bank account details (where applicable)
• Deposit and withdrawal history

2.3 Technical Information

• IP address and device type
• Browser version and operating system
• Time of entry and exit from the site
• Pages visited and features used
• Cookie and session data

2.4 Gaming Activity Information

• Play history and preferences
• Records of bonus and promotion usage
• VIP program progress
• Gaming limits information (as part of the responsible gaming feature)

3. How We Collect Information

We collect your information in the following ways:

• Directly from you during the account registration and verification process.
• Automatically through technical means while you use the service (cookies, log files, web beacons).
• Through payment providers when financial transactions are completed.
• Through third-party identity verification services, where legally applicable.
• When you contact customer support.

4. Purpose of Using Information

ze666 uses your information for the following legitimate purposes:

4.1 Service Operations

• Creating and managing accounts.
• Providing and maintaining gaming services.
• Processing deposits and withdrawals.
• Managing bonuses and promotions.

4.2 Security & Protection

• Verifying user identity and preventing fraud.
• Maintaining anti-money laundering (AML) monitoring.
• Ensuring account security.
• Age verification (21+ confirmation).

4.3 Improving User Experience

• Providing personalized gaming recommendations.
• Informing users of relevant bonuses and offers.
• Reviewing and improving platform performance.

4.4 Communication

• Sending transaction-related notifications.
• Providing customer support.
• Informing users about important policy changes.

5. Sharing & Disclosure of Information

ze666 never sells your personal information. However, in certain circumstances we may share information with the following parties:

5.1 Third-Party Service Providers

Third-party vendors contracted with us — such as payment providers (bKash, Nagad, Rocket, and banking services), identity verification agencies, and technology service providers — will only receive information necessary to perform their services.

5.2 Legal Obligations

If disclosure of information is required to comply with a court order, government directive, or applicable legal process, we are obligated to do so.

5.3 Fraud Prevention

Information may be shared with relevant authorities to prevent financial fraud, identity theft, or other illegal activities.

6. Cookies & Tracking Technologies

The ze666 website uses cookies and similar tracking technologies. These technologies help us maintain and improve the quality of our services.

6.1 Types of Cookies

• Essential Cookies: Essential for the basic functionality of the site — maintaining login sessions, security verification, and so on.
• Functionality Cookies: Remember your preferences — language, gaming settings, and so on.
• Analytics Cookies: Help us review site usage and improve our services.

You can control or delete cookies from your browser settings. However, disabling essential cookies may cause some features of the site to not work properly.

7. Data Retention & Security

7.1 Retention Period

We retain your information for as long as your account is active and as needed to provide services. Even after an account is closed, some information may be retained for a set period due to legal and regulatory obligations.

7.2 Security Measures

ze666 applies industry-standard security measures to keep your information secure:

• SSL (Secure Socket Layer) encryption — on all data transfers.
• Encryption of stored data.
• Regular security audits and updates.
• Limited access controls for authorized staff.
• Automated alert systems for suspicious activity.
• Firewall and intrusion prevention systems.

8. International Data Transfers

ze666 is an international platform, so in some cases your information may be stored or processed on servers outside Bangladesh. Regardless of where the information is stored, we ensure that data protection standards are equivalent to those in this policy.

For data transfers to third countries, we put in place appropriate safeguards, including legal agreements with third parties and verification of data protection standards.

9. Your Rights

As a registered user of ze666, you have the following rights:

9.1 Right of Access

You may request a copy of the information we hold about you at any time.

9.2 Right of Rectification

If there are any errors or inaccuracies in your stored information, you can have them corrected through our customer support team.

9.3 Right of Erasure

In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations or ongoing transactions.

9.4 Right to Restrict Processing

You may restrict the processing of your information for certain uses, such as opting out of marketing communications.

9.5 Right to Data Portability

You may request your information in a structured, commonly used format.

To exercise these rights, please contact our support team at [email protected]. We will respond to your request as soon as possible.

10. Children's Privacy

ze666 is for individuals aged 21 and above only. We do not knowingly collect information from anyone under the age of 21.

Through the age verification process at account registration, we ensure that no underage person can use our services. If we become aware that information from an underage person has been stored with us, we will immediately delete that information and close the associated account.

11. Third-Party Links & Services

Our platform may include content from game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others). These third-party services have their own privacy policies and we are not responsible for their data practices.

It is recommended that you review the privacy policies of third-party services before using them.

12. Marketing Communications

If you have given your consent to receive our marketing communications, we may inform you about new bonuses, promotions, and service updates.

You may opt out of such communications at any time by clicking the "Unsubscribe" link at the bottom of a marketing email or by sending an email to [email protected]. Opting out of marketing communications will not stop important transaction-related notifications from being sent.

13. Policy Changes

ze666 may update this privacy policy from time to time. If there are any significant changes, we will send a notice to your registered email address and a notification will be posted on the website.

You can see when the last change was made by checking the "Last Updated" date at the top of the policy. Continued use of the service after a change is made will be considered acceptance of the updated policy.

For significant changes where the way your information is used changes materially, we will seek to obtain your fresh consent.

14. Dispute Resolution

If you have any dispute or complaint regarding this privacy policy, please contact our customer support team first. We will try to resolve the issue as quickly as possible.

If the issue cannot be resolved through our internal process, the matter may be settled under the applicable legal framework.